Spartan IT

Privacy Policy

Effective Date: October 2025
Last Updated: October 2025

1. Who We Are

This website is operated by Spartan IT LLC, a technology provider based in Macon, Georgia (USA).
Our official website address is https://spartanit.pro.
For privacy or data-related questions, please open a support ticket at https://tickets.spartanit.pro/en/.

2. Information We Collect

We collect and process information in several ways:

a. Website Interactions

  • Information you provide through forms, comments, or account registration (name, email, etc.).
  • IP address, browser type, and technical logs used for security and analytics.

b. Messaging and Automation Services

When you or your business use our messaging or automation tools (e.g., SMS, WhatsApp, email flows), we may collect:

  • Contact details (name, phone number, email).
  • Consent records (date, time, source).
  • Message metadata (channel, language, status logs — never message content for private conversations).

c. Client Account Information

For businesses using Spartan IT services, we collect billing and configuration data required to maintain your account and integrations.

3. How We Use Your Data

We use the data we collect to:

  • Provide and improve our digital and communication services.
  • Manage consent forms and deliver messages on behalf of our clients.
  • Respond to support requests and technical inquiries.
  • Maintain system security and prevent abuse.
  • Comply with legal or regulatory requirements.

We do not sell or rent your personal data.

4. Legal Basis for Processing

We process data under one or more of the following legal bases:

  • Consent — you have voluntarily provided information or agreed to receive communications.
  • Contractual necessity — to deliver the services you or your organization requested.
  • Legitimate interest — to secure and maintain our systems.
  • Legal obligation — to comply with applicable laws and regulations.

5. Data Sharing and Storage

We may share limited data with:

  • Trusted service providers (e.g., Google Cloud, n8n, Twilio, or WhatsApp Business) for secure message delivery and storage.
  • Compliance and security partners for abuse prevention or legal reporting.

All transfers occur under data-processing agreements consistent with GDPR and U.S. privacy laws.
Data is stored securely on encrypted servers with access limited to authorized personnel.

6. Cookies and Embedded Content

Our site uses cookies for essential functionality, analytics, and remembering preferences.
Articles may include embedded content (videos, images, etc.) that behave as if you visited the originating website.
These third-party sites may collect data or use cookies according to their own policies.

You can control or delete cookies through your browser settings.

7. Comments and User Accounts

When visitors leave comments, we collect the data shown in the form, IP address, and browser agent to detect spam.
If you create an account, you can view, edit, or delete your profile information at any time.
Administrator accounts may also view and edit user data for maintenance purposes.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described above or to comply with legal requirements.
Messaging consent records are typically retained for up to 24 months after the last interaction, unless a client requires a longer retention period for legal compliance.

9. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of that data.
  • Withdraw consent for messaging at any time (by replying STOP or opening a ticket).
  • Request data portability.

To exercise these rights, submit a request via https://tickets.spartanit.pro/en/.

10. Data Security

We use industry-standard security measures, including SSL encryption, access controls, and continuous monitoring, to protect your information.
However, no system can be guaranteed 100 % secure; you provide information at your own risk.

11. Children’s Privacy

Our website and services are not intended for children under 13.
We do not knowingly collect personal data from children.
If you believe a child has provided information, please notify us via our ticket system for immediate deletion.

12. International Transfers

If you access our services from outside the United States, your data may be processed and stored in the U.S. or other countries that may not have the same data-protection laws.
We take steps to ensure adequate protection through contractual safeguards.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect new laws, technologies, or service changes.
Revisions will appear on https://spartanit.pro/privacy-policy/ with the latest effective date.

14. Contact Us

For privacy questions, data requests, or complaints, please open a ticket at:
https://tickets.spartanit.pro/en/